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I did not submit a review when my 12 KW install was complete because, although my experience with Colette in purchasing and installing the system was incredibly professional and well executed, I did not feel that an assessment of MSSI was valid until I'd spent some time with the system operating. Well, it's been more than two years since my Solar installation was completed, and I can tell you that MSSI has been wonderful to deal with as the system was set up, the system registered for SRECS, and their performance in monitoring the system operation. They've recently identified the second issue with the system operations-and in both cases caught the problem before I could identify it. They then contacted the equipment manufacturer and arranged for warranty replacement-and conducted the functional repair in a timely manner. My system continues to operate well-and I could not be happier with the entire experience of having purchased my solar array from MSSI.
One of the most professional companies I've had the pleasure of working with. From sales, to install to follow-on support, the folks at MSSI have always provided excellent service and support.
Excellent Company! Expert knowledge and quality installation. I couldn't have asked for more in terms of service. They guided thru the whole process and took on the filings for me. A wonderful experience. Not to mention the incredible savings on my electric bill and the amazing tax benefits. Their personnel continue to be very supportive and service oriented. They are the best!
The sales process is conducted with a Certified PV Solar Installer, not a high pressure salesperson. Everyone from the owner to the office staff to the installation crew were courteous, friendly, and professional.
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